
China Customer Relations Centers, Inc. is a business process outsourcing service provider company, which focuses on the voice-based customer care services including inbound and outbound. The company is headquartered in Taian, Shandong and currently employs 11,101 full-time employees. The firm's customers are the provincial subsidiaries of various telecommunications carriers in the PRC. The company also provides outsourcing services to its clients whereby they can lease its employees to work at their offices. The firm operates its business through contractual arrangements between its subsidiary, wholly foreign owned enterprise (WFOE) and its variable interest entity, Shandong Taiying Technology Co., Ltd (Taiying). Its line of services includes Inbound Customer Care Service and Outbound Customer Care Service. The firm's inbound customer support service offers answering service hotlines in China, round the clock.
China Customer Relations Centers, Inc. trades as CCRC on NASDAQ. The company is classified in Technology / Information Technology Services and reports in USD.
The current profile places the business in Information Technology Services. This section is intended to summarize the operating segments, products, geographies, and main revenue lines from official filings.
Latest available fiscal data shows $240.32M of revenue and $24.86M of net income.
Use this area for management strategy, capital allocation priorities, target markets, and measurable goals from the latest annual report or investor presentation.
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China Customer Relations Centers, Inc. can be compared against peers such as Alithya Group Inc., China Index Holdings Limited, Climb Global Solutions, Inc., Kaleyra, Inc., Markforged Holding Corporation, PCTEL, Inc..
A complete thesis should compare growth, margins, balance-sheet risk, valuation multiples, and market position against direct competitors.
Current signals to investigate include market capitalization of $0, beta of 0.60, and return on equity of +26.0%.
This section should be validated with evidence such as durable margins, brand strength, regulation, switching costs, cost advantage, distribution, or technology.
Key risks should include financial leverage, cyclicality, customer concentration, regulatory exposure, currency risk, and execution risk.
CCRC currently shows total debt of $15.01M and beta of 0.60. Missing data should be treated as a research gap, not as low risk.
Production-capacity detail is not available as structured data yet. For industrial, defense, semiconductor, or real-estate companies, this should be reviewed from annual reports and investor presentations.
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Company website: http://www.ccrc.com
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