PCI-PAL Plc

PCI-PAL Plc, operating with its subsidiaries, specializes in delivering Payment Card Industry (PCI) compliance solutions and associated telephony services. Its market reach extends primarily across the United Kingdom, the European Union, North America, the Asia Pacific region, and the Middle East. The company's diverse portfolio of offerings includes secure data authorization for payment cards, tailored specifically for call center environments. It also provides 'Agent Assist,' a PCI-compliant tool designed to enhance the customer experience within contact centers. Further services comprise an Interactive Voice Response (IVR) payment solution, empowering customers to complete transactions around the clock; 'Rapid Remote,' a PCI-compliant service for maintaining business continuity in payments; and 'PCI Pal Digital,' a comprehensive, multi-channel secure payment platform. PCI-PAL serves a wide array of clients across various sectors, including utilities, leisure, financial services, retail, logistics, and public administration. It also caters to business process outsourcers and not-for-profit organizations. Established in 1999, the company initially traded as IPPlus plc before rebranding to PCI-PAL PLC in October 2016. Its corporate headquarters are situated in Ipswich, United Kingdom.