NiCE Cognigy Named a Leader in Conversational AI by Independent Research Firm

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that NiCE Cognigy has been recognized as a leader in conversational AI platforms for customer service by Forrester Research. The report, “The Forrester Wave™: Conversational AI Platforms for Customer Service, Q2 2026,” identifies NiCE Cognigy among the most significant vendors in the market. To request a copy of the report, please go to the website here. “Cognigy is a good fit for organizations looking to deploy complex, agenti.