Bell Integration Selects NiCE CXone to Lead AI-Driven Service Desk Transformation

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that Bell Integration, a global IT services and consultancy and long-standing NiCE partner, has selected NiCE's market-leading CX AI platform, CXone, to modernize its service desk and business development operations in an initial deployment across three sites, supporting up to 1000 employees. Bell will deploy CXone with integrated AI solutions, including Copilot and Feedback Management, creating a single AI-enabled platform for.