Aurora Mobile Unveils AI-Powered EngageLab LiveDesk to Scale Business Innovation

SINGAPORE, April 14, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ( “Aurora Mobile” or the “Company” ), a leading provider of customer engagement and marketing technology services, today announced the official launch of the latest version of EngageLab LiveDesk. As an all-in-one intelligent customer service platform integrating global omni-channel access, AI & Human collaboration, and smart ticket management, the new LiveDesk leverages deep synergy between AI and data to break communication boundaries and transform customer service from a "cost center" into a scalable "growth engine" for business innovation.