NiCE and Konecta Partner to Scale AI-First Customer Experience Through Agentic Automation

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) NiCE today announced a strategic partnership with Konecta, a global leader in customer experience (CX) and digital services, to accelerate the deployment of next-generation, AI-powered solutions across global markets. At the core of this partnership is NiCE's CX AI platform, CXone, recognized as a leading Contact Center as a Service (CCaaS) solution, along with NiCE Cognigy's cutting-edge generative and agentic AI technology. Bringing these ca.