New Research Uncovers the Hidden Toll of Ineffective Workplace Technology on Employee Engagement and Productivity

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today released research that revealed when technology fails to meet modern performance, usability, and automation standards, consequences go well beyond inefficiency – they negatively impact employee experience and retention. The results revealed that 64% of working adults say their tools or systems erode productivity or slow them down to some degree, and more than a third (36%) would consi.