Workday Announces Sana for IT Service Management and New Travel Agent

Sana for ITSM Automates Employee IT Support Across HR, Finance, and IT Travel Agent Brings Planning, Booking, and Expenses into One Conversational Experience Agentic AI Built Directly on Workday Follows the Same Policies, Controls, and Governance Models Customers Already Rely on for Hiring, Payroll, Finance, and Workforce Management NEW YORK, May 21, 2026 /PRNewswire/ -- Sana AI Summit -- Workday, Inc. (NASDAQ: WDAY), the enterprise AI platform for HR, finance, and IT, today introduced Sana for IT Service Management (ITSM) to handle common service tasks from HR, finance, and IT, and Sana Travel Agent to bring travel and expenses together in one seamless experience. Sana for ITSM will automate workflows for employee on- and offboarding, access changes, and everyday IT requests.