NiCE CXone Integration with Epic Brings Patient Engagement and Context into One Workspace

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced a new native integration between its CX AI platform, CXone, and Epic EHR. This integration brings records and communications together into a single AI-powered interface within Epic, empowering healthcare providers to deliver more connected, efficient, and personalized patient experiences. Smarter, Seamless Engagement with Epic Until now, many providers relied on third-party integrations that offered limited functionality. With.