Unisys Expands Work with Salesforce to Deliver AI-Driven Field Services at Scale

AI-powered automation with Agentforce 360 routes over 1 million tickets a year, boosting first-visit fix rates to 95% and optimizing 80,000 monthly appointments worldwide BLUE BELL, Pa., April 22, 2026 /PRNewswire/ -- Unisys (NYSE: UIS) has announced an expansion of its collaboration with Salesforce to strengthen the delivery of its on-site technology support.